Master the 20 essential skills that will help you take control of your work and advance your career. These easy-to-follow lessons answer the questions that face you in a new job--including filing systems, e-mail, working with difficult people, time management, and many other important concerns.

"When I searched the field for the best materials for basic skills instruction, I found LearningExpress, whose guides are clear, sound and easy to use. They are outstanding." - Tom Evans, former chair of the trustees and adjunct professor of educational administration, Teacher College Columbia University, and founder of The Mentor Center

"This book is a necessity for any first-time office worker."- Carol Sonnenblick, Ed. D., Director of Adult Education, College of Staten Island

"I am using this book with my adult students, and they really enjoy it. It is a great book." - Elizabeth Mariscal, Instructor, Harbor Occupational Center

"I have a very popular face-out display of The Basics Made Easy [series] in my school’s library. The format is wonderful for both our regular and ESL students." - Barbara Tepper, Librarian, Lower East Side Preparatory High School, NY